BD provides an after-sale warranty that can be obtained in the most hassle-free way exist. Please refer to the warranty period as it differs according to the country.
KSA: 24 months warranty (+6 months extra) *
UAE:12 months warranty (+6 months extra) *
All quality-related defects on items sold directly by BD or BD’s authorized resellers are covered by an extensive warranty, starting from the date of purchase. All quality-related warranty claims on purchases made through BD’s authorized distributors and retailers.
BD limited warranty is restricted to the country of purchase(KSA&UAE). The limited warranty is void once items are taken outside these countries where it was purchased or shipped directly from an authorized online purchase.
For quality-related warranty claims, items will be replaced with a factory refurbished model of equal value when available, otherwise, a new item will be sent. In some cases where a replacement is not an applicable or preferred option, BD will offer a partial refund according to the usage time of the device.
Warranties on all replacements follow the same warranty timeframe of the original defective item, or 3 months after being replaced, whichever is longer. Warranties on products are void after having been fully refunded.
Eligibility and procedures of warranty claims
* For limited time only